Courses
Track enrollments and progress
See who has enrolled in a course, what they paid, how far they've got, and how they did on quizzes.
Every course has its own Enrollments and Quiz Attempts tabs, so you can see who's taking it and where people are in the material.
When to use this
- Check who joined after a launch.
- Follow up with students who've stalled.
- Confirm a payment or a promo code someone used.
- See how a group did on a quiz.
See who's enrolled
Open the course
Go to Offerings → Courses and open the course. The Course details tab shows the total next to View All Enrollments.
Open the Enrollments tab
Each row shows Member, Email, Amount Paid, Enrolled Date and Status.
Open a member's details
Click a row to see the enrollment details:
- Member: name and email.
- Enrollment Summary: Enrolled On, Last Updated, Status and Completed Lessons.
- Course Progress: a progress bar and the list of lessons they've completed.
- Payment: Amount Paid, Net Amount, Transaction ID, Transaction Date and any Promotion Used. Free enrollments say "This enrollment is free."
Enrollment statuses
| Status | Meaning |
|---|---|
| Active | Enrolled and has access. Includes free enrollments. |
| Unpaid | Started checkout but the payment didn't go through. No access yet. |
| Refunded | Paid, then refunded. No longer has access. |
See quiz results
- Quiz Attempts tab: Total Attempts, Submitted and Average Score across the course. Search by quiz title or lesson, filter by Submitted or In Progress, and click View Details to see each answer.
- For one member, open their row menu on Enrollments and choose Quiz Attempts.
Tips
- Nudge people who stall. Send an announcement to the course's enrollees with encouragement or a reminder of what's next.
- Members mark lessons complete themselves. Progress only moves when they click Mark Complete (or submit a quiz). Remind them in your welcome lesson.
- See everyone in one place. Course enrollments also appear on each person's record in Audience → People, and course payments in Business → Payouts & Transactions.
Good to know
- Unpaid isn't always a real debt. It usually means someone opened checkout and left. They see Complete Payment if they come back.
- Refunds are handled from Business → Refund Requests. See Refunds.
- Course data can't be exported to a file yet. Payment data can be exported from Payouts & Transactions.