Settings
Settings
Your portal's name and address, emails, team, connected apps, refund policy, domain, AI usage and automations.
The Settings pillar ("Application & portal settings.") holds everything that applies across your whole portal rather than to one offering.
When to use what
| If you want to… | Go to |
|---|---|
| Change your portal name, address (handle) or timezone | Settings → Portal Settings |
| Attach a lead form to your portal | Settings → Portal Settings → Lead Form |
| Brand the header and footer of your announcement emails | Settings → Email Settings |
| Give a team member or assistant access | Settings → Collaborators |
| Connect Google Calendar or Zoom | Settings → Integrations |
| Decide whether people can get refunds | Settings → Refund Policy |
| Put your portal on your own domain | Settings → Custom Domain |
| See or control what Soul AI costs | Settings → AI usage |
| Send emails or forms automatically | Settings → Automations |
| Pay for Soul, see invoices, update your card | Account menu → Subscription & Billing |
| Connect Stripe to get paid | Set Up Payout on Home. See payouts. |
| Connect Instagram | Audience → AutoDM. See AutoDM. |
Anatomy
| Page | What's on it |
|---|---|
| Portal Settings | Soul Portal Name, Your Custom Soul Portal Address, Portal Timezone, Lead Form |
| Email Settings | Sender Name (your portal name), Include Announcement Title, Email Header, Email Footer, with a live preview |
| Collaborators | Your team, each with a role (Owner or Collaborator) and status |
| Integrations | Connected Accounts (your personal Google Calendar and Zoom) and Portal Connected Accounts (your portal's Google Calendar) |
| Refund Policy | Allow refunds, Practitioner-funded full refunds and your Policy text |
| Custom Domain | Add, verify and manage your own domain ($12/month add-on) |
| AI usage | Your included allowance, prepaid credit, monthly cap and pay as you go |
| Automations | Every automation across your portal: trigger, action, on/off |
Owner-only settings
A portal has one Owner and any number of Collaborators. Only the owner can invite or remove collaborators and manage the custom domain.
Guides
Name, address, timezone and lead form.
Brand your emailsHeader, footer and sender name for announcements.
Invite a collaborator or assistantGive your team access to your dashboard.
Connect Google Calendar and ZoomBlock busy times and create meeting links.
Set your refund policyPortal-wide rules and per-offering overrides.
AutomationsSend emails and forms when things happen.
Send a welcome email to new subscribersThe one automation every membership needs.
AI usage and creditsWhat's included, adding credit, setting a cap.
Your Soul subscriptionPay-what-you-choose pricing and billing.
Use your own domainServe your portal at yourname.com.