The words Soul uses, what they mean, and other names you might hear for them.
People
| Term | Meaning | Also called |
|---|
| Luminary | A practitioner who runs a practice on Soul: coach, healer, teacher, guide. | practitioner, creator |
| Member | Someone who follows, buys from or subscribes to a Luminary. | audience |
| Subscriber | A member with a membership to your portal. Active subscribers are paying now; past subscribers have cancelled. | |
| Customer | Someone who has bought something from you. | |
| Lead | Someone who showed interest (a form, an unfinished checkout, an import) but hasn't bought. | |
| Collaborator | A team member you invite to help run your portal, with their own login. | team member, assistant |
| Owner | The person who created the portal. Only the owner manages the team and custom domain. | |
| Staff | A person who can host sessions, set up in Resources. Often a collaborator. | host |
Your portal
| Term | Meaning | Also called |
|---|
| Portal | Your public home on Soul, holding your story and everything you offer. | Soul Portal |
| Handle | The part of your portal address after /portal/. Treat it as permanent once shared. | portal address, slug |
| Dashboard | Where you manage everything, at portal.bringsoul.life. | |
| Pillar | A top-level section of the dashboard's left rail: Offerings, Community, Audience, Business, My Portal, Settings. | |
| Section | A block on your portal, such as Events or Sessions, that you switch on, order and set visibility for. | |
| Highlight | An item pinned to the top of your portal. | featured |
| Link card | A card in your portal's Links block pointing to a web address or something in your portal. | custom link |
| Header button | One of up to two buttons under your bio. | call to action |
| Landing page | A standalone page for one launch or offer, outside your portal home. | sales page |
| Custom domain | Your own web address, like yourname.com, serving your portal. | |
| Unlisted | Hidden from your portal but open to anyone with the link. | private link |
Offerings
| Term | Meaning | Also called |
|---|
| Offering | Anything you offer: event, 1:1 session, course, content, collection, chat space, path, pass. | product |
| 1:1 Session | A bookable one-to-one appointment type. | session type, appointment |
| Booking | One member's reservation of a session time. | |
| Bundle | A session type where one purchase covers several sessions. | session pack |
| Event | A scheduled group offering with tickets. May repeat. | workshop, class |
| Ticket | A way to attend an event, with its own price and capacity. | |
| Registration | One member's sign-up for an event. | |
| Course | A structured program of modules and lessons. | |
| Content item / Collection | A single piece of media or writing / a named group of them. | content library |
| Private Path | A sequence of prompts sent by text and/or email. Self-Paced or Scheduled. | Path, Soul Path |
| Pass | Time-limited access that unlocks 1:1 sessions and events at a set price. | |
| Chat Space | A real-time group chat room. | |
| Resource | A staff member, room or add-on a session needs. | |
Business
| Term | Meaning | Also called |
|---|
| Membership | A member's recurring (or one-time) subscription to your portal. | subscription |
| Pricing Tiers | Up to 5 fixed membership prices. | |
| Pricing Range | A sliding scale between a minimum and maximum. | pay-what-you-can |
| Promotion | A promo code: percentage off, amount off, or free trial. | discount code, coupon |
| Free trial | Days (or until a date) before a member's first payment, given by a promo code. | |
| Subscriber invite | A personal invitation to join your membership at a set price and billing date. | |
| Payout | Money sent from Stripe to your bank. | |
| Net earnings | What you keep after card processing fees. | net |
| MRR | Monthly recurring revenue from memberships. | |
| Churn | Subscribers who cancelled in a period. | |
| Refund request | A member's request for their money back, which you approve or reject. | |
| Refund policy | Your portal-wide refund rules, with per-offering overrides. | |
Audience and community
| Term | Meaning | Also called |
|---|
| Announcement | A post on your portal, optionally emailed. | Community Notes, broadcast |
| Blast | A message sent to an event's registrants. | |
| Community | Your private member space: posts, questions, circles, gatherings. | |
| Circle | A smaller room inside your community. | |
| Gathering | A live audio session in your community. | |
| Connection | A suggested introduction between two community members. | |
| Materials | Your community's shared library. | |
| Automation | A rule: when something happens, send an email or form. | |
| AutoDM | Instagram keyword auto-replies. Separate from Automations. | |
| Co-Creation | Matching Luminaries with each other to collaborate. | |
Soul AI
| Term | Meaning | Also called |
|---|
| Soul AI | Your assistant in the dashboard. | Ask Soul |
| Ask Soul | The member-facing guide in the Soul home. | |
| Credits | The unit of AI usage. 100 credits = $1. | |
| Included allowance | AI credits included with your subscription each month. | |
| Prepaid credit | AI credit you've bought. Never expires. | |
| Pay as you go | Optional usage beyond your allowance and credit, up to your monthly cap. | extra usage, overage |
| Monthly cap | The most AI usage you allow in a month. | spend cap, limit |
