Settings
Brand your emails
Customise the header, footer and title of the emails your announcements send, so they feel like you.
Settings → Email Settings ("Customize header and footer for your announcement emails") controls how your announcement emails look in members' inboxes.
When to use this
- You're about to send your first announcement by email.
- You want a sign-off, your social links or a logo on every email.
- You don't want the default "Sent with love from Soul" footer.
Open Email Settings
Go to Settings → Email Settings, or click Customize Emails on Audience → Announcements. A live preview sits on the right.
Check the sender name
Sender Name is the name people see in their inbox. It's your portal name. To change it, update Soul Portal Name in Portal Settings.
Choose a header
Under Email Header, choose Use Default (your name and "Catch the latest post from your luminary"), No Header, or Custom and write your own: a greeting, a tagline or your logo.
Choose a footer
Under Email Footer, choose Use Default ("Sent with love from Soul"), No Footer, or Custom: your sign-off, social links or contact details.
Show or hide the title
Include Announcement Title puts the announcement's title at the top of the email. It's on by default.
Save
Tips
- Sign off the way you would in person. A warm one-line sign-off in a custom footer makes every email feel personal.
- Add your links to the footer so readers can find your portal, booking page or Instagram.
- Send yourself a test. Subscribe to your own portal with a second email address to see a real announcement.
Good to know
- These settings apply to Announcement emails. Your welcome and other automated emails are written in each automation.
- Your theme colours carry through to your sign-up flow and emails automatically.
- Sending from your own email address isn't available yet.
What your members see
Your announcement in their inbox, from your portal name, with your header, the announcement title (if on), your message, and your footer.