Know which content members can download and which they can only play or read on your portal, and choose the right format.

When to use this

  • You don't want paid recordings copied and passed around.
  • You want written material read on your portal, not saved as a PDF.
  • A member asked why they can't download a meditation.

How it works

What a member can download depends on the type of item, not on a setting:

Item typeWhat members getDownload button?
AudioIn-page playerNo
VideoIn-page playerNo
ArticleThe full text on the pageNo
ImageAn image viewerYes, Download Image
PDF, Word, Excel or ZIPA file cardYes, Download PDF, Download Document, Download Spreadsheet or Download ZIP
LinkA button to the web addressVisit Link

So to keep something stream-only, upload it as audio or video, or write it as an Article.

Pick a stream-only format

For a recording, upload the audio or video file itself, not a ZIP or a document that contains it. For written material, choose Article in Add Content instead of uploading a PDF.

Limit who can open it

Set Visibility to Private for subscribers only, or add a price or form. Private items also have no Share button.

Check it as a member

Open the item from your portal in a private window, or with Preview As in My Portal → Design, and confirm there's a player and no download button.

Tips

  • Writing is often better as an article or an announcement. Members read it right on the page, on any device. For updates and reflections that build up over time, use announcements (Community Notes). Later members can scroll back through them.
  • Listening on a phone: Chrome keeps playing with the screen off. Safari needs the screen on.
  • You can always download your own files from the item page with Quick Actions → Download.

No streaming platform can fully stop someone recording their screen or audio. Stream-only makes casual sharing harder, but it isn't copy protection.

What your members see

For audio and video, a player on the item page. For articles, the text. For files and images, a download button with the file name next to it.