Membership
Change your membership price
Raise or lower your membership price, switch between a range and tiers, and understand what happens to members who already pay.
You can change your membership price whenever you like on Business → Pricing. The new price is for people who join from then on; members who already pay keep their price.
When to use this
- You're raising your price and want to know who it affects.
- You want to add a tier or a yearly option.
- You'd like to move from a sliding scale to fixed tiers, or back.
Open Pricing
Go to Business → Pricing ("Manage your subscription pricing and promotions."), on the Pricing tab.
Make your change
With Pricing Range, change the Minimum Price (USD), Maximum Price (USD) or Annual Discount (%). With Pricing Tiers, change a tier's Base monthly price, billing options or Subscription Duration, add a tier with Add Price Tier, or remove one.
Switch model (optional)
Click Switch to Tiers under "Prefer a Detailed Pricing Structure?", or Switch to Range under "Prefer a Simple Price Range?". Switching to tiers starts you with two tiers based on your range.
Save
Who the new price affects
| Who | Pays |
|---|---|
| People who join after you save | The new price |
| Members who already subscribe | The price they joined at. They aren't moved automatically. |
To bring current members onto a new price, tell them and ask them to re-subscribe at the new price: they cancel under Purchases, then join again from your pricing page. To give them a lower price than your new list price, create a promo code for My Portal and share it with them.
Messages you might see
| Message | Fix |
|---|---|
| "Maximum tiers reached (5)" | Remove a tier, or switch to a range. |
| "Finish configuring every tier before saving…" | Every tier needs a billing option and a price above $0. |
| "Each tier needs a unique base price…" | Two tiers can't share a price. Change one. |
Tips
- Raising prices? Tell current members they're keeping their rate. It's good news, and it rewards early supporters.
- Changing your membership's refund rules is on the same tab: the Refund policy card "Overrides your portal default for subscriptions only."
- Soul AI can change your pricing too. Ask on Home, for example "Change my membership to three tiers: $25, $45 and $75". It shows you the change to confirm first.
What your members see
Your pricing page at https://bringsoul.life/portal/<your-handle>/pricing shows the new prices straight away. Existing members see no change to their billing. While their membership is active, opening the pricing page takes them to your portal instead.