Paths
Import messages from a spreadsheet
Write your whole path in a spreadsheet and upload every message at once with a CSV file.
When to use this
- You've written your 21, 30 or 90 messages in a spreadsheet already.
- You'd rather edit in bulk than add messages one at a time.
- You're moving a sequence over from another tool.
Import a schedule
Open the import dialog
Open the path from Offerings → Paths. On the Schedule tab, click Import CSV.
Download the template
Click Download Self-Paced template or Download Scheduled template. The dialog offers the one that matches your path's type.
Fill it in
Add one row per message, using the columns below. Save the file as CSV.
Upload and review
Click Click to upload CSV file and choose your file. Soul shows a preview of every row it read. Rows with a problem are skipped and listed (for example Row 4, column "delivery_time": required (HH:mm)).
Create the messages
Click Create Schedules. The messages are added to the path's existing schedule.
Columns
| Column | What to put in it |
|---|---|
type | prompt, pro-tip or task |
delivery_day | Day number: 1, 2, 3… (1 is the first day) |
delivery_time | 24-hour time, such as 07:00 or 14:30 |
english | The message in English |
spanish | The message in Spanish (optional) |
| Column | What to put in it |
|---|---|
type | prompt, pro-tip or task |
delivery_date | YYYY-MM-DD or MM/DD/YYYY |
delivery_time | 24-hour time, such as 07:00 or 14:30 |
channel | sms (Text), email (Email) or both (Text + Email) |
english | The text message in English |
spanish | The text message in Spanish (optional) |
email_english | Email body in English (optional; falls back to english). Plain text, or HTML if it starts with < |
email_spanish | Email body in Spanish (optional) |
Good to know
- Use the right template. A file with
delivery_dayis read as Self-Paced and one withdelivery_dateas Scheduled. Importing the wrong kind shows an error asking you to download the matching template. - Scheduled dates must be on or after the path's start date (the day you created the path).
- Importing adds, it doesn't replace. Importing the same file twice creates duplicates. Delete any extras from the schedule list.
- Attachments can't be imported. Add images, video or audio afterwards by editing the message.
- Email-only rows need either
englishoremail_english.
What your members see
Exactly the same as messages added by hand. Each one arrives on its day or date.