Payouts & Transactions
Export transactions for bookkeeping
Download your payments as a CSV with amounts, fees, net amounts, promo codes and payout status, for your records or your accountant.
Export CSV on the Transactions tab gives you a spreadsheet of your payments, one row per payment. Use it for monthly bookkeeping, your taxes, or to count how often a promo code was used.
When to use this
- Month end: a record of everything you sold and the fees you paid.
- Your accountant asks for a sales report.
- You want to analyze sales in a spreadsheet, for example by offering or by promo code.
Open Transactions
Go to Business → Payouts & Transactions. Stay on the Transactions tab.
Set the filter
Click Filter in the table. Set a Date range (for example the first and last day of the month) and, if you want one kind of offering, an Offering. Leave both empty to export everything.
Export
Click Export CSV. The button shows Exporting… while the file is prepared, then the download starts.
The export follows the table's Filter (Offering and Date range). It doesn't use the search box or the period buttons at the top of the page, and it isn't limited to the page of results you're looking at.
What's in the file
| Column | Contains |
|---|---|
| Date | Date and time of the payment, in your portal timezone |
| Month | The month name, handy for grouping |
| Customer Name | Who paid |
| Customer Email | Their email |
| Name | What they bought |
| Variant | The option they chose, where there is one |
| Product Type | Session, Event, Course, Subscription and so on |
| Promotion Code | The code used, if any |
| Amount Paid | What the member paid |
| Fee Amount | Stripe's processing fee |
| Net Amount | What you receive |
| Status | The payment's status |
| Payout Status | Whether the net amount has been sent on to your Stripe account |
Tips
- Do it monthly. A file per calendar month matches how most accountants work.
- Count a promo code's uses by filtering the Promotion Code column.
- For refunds, filter the Status column, then open individual payments on the Transactions tab to see how much was refunded and when.
- Need a list of people instead of payments? Use Export your customer list.
- Your Stripe dashboard has its own reports, including the payouts to your bank. Use them to match Soul's Net Amount against what arrived in your account.