---
title: Introduce members to each other
sidebarTitle: Introduce members
description: >-
  Use Connections to send quiet, considered introductions between members who
  might be glad to meet.
audience: luminary
feature: community
type: guide
availability: live
last_verified: '2026-10-13'
keywords:
  - introductions
  - connections
  - match members
  - introduce members
  - networking
  - member matching
url: 'https://help.bringsoul.life/luminaries/community/introduce-members'
---

# Introduce members to each other

> Use Connections to send quiet, considered introductions between members who might be glad to meet.

Connections are _"Quiet, considered introductions. We surface members who might be glad to meet, and you decide how they're introduced."_ Members can't message each other directly in Soul, so an introduction from you is how two of them start talking.

## When to use this

- You notice two members with something in common and want to connect them.
- Your community is growing and you'd like Soul to suggest pairs for you.
- You want introductions to go out on a regular rhythm without doing each one by hand.

## How an introduction works

1. A suggestion is a private pair only you can see.
2. An Introduction is a message from you that both members receive, in their inbox and in-app.
3. Each member accepts or declines on their own.
4. When both accept, they're Connected and a direct conversation opens between them. If they don't respond in time (your Introduction expiry), it shows as Expired.

## Introduce two members by hand

**Step 1: Start an introduction**

Go to [Community → Connections](https://portal.bringsoul.life/community/connections) and click
Create Introduction. You can also click Introduce on a member's page.

**Step 2: Pick two members**

Choose a First member and a Second member.
**Step 3: Write the note, or ask Soul**

Write the introduction yourself, or tick Write the introduction for me: *"Soul drafts a warm
note grounded in both members' profiles for you to review."*

**Step 4: Send or review**

A note you write is sent to both members straight away. A note Soul drafts waits as a draft
under Draft introductions for you to read, Edit Message, and Send Now.

## Let Soul suggest pairs

**Step 1: Turn on AI connections**

Go to [Community → Settings](https://portal.bringsoul.life/community/settings) → Connections and
turn on AI connections: *"Quietly suggest members who might resonate with each other."*

**Step 2: Choose manual or automatic**

Under How introductions happen, choose Manual (*"Suggestions wait here until you introduce
them"*) or Automatic (Soul schedules and sends introductions after a review window).

**Step 3: Set the rhythm**

Choose a Suggestion cadence (Weekly or Monthly) and an Introduction expiry (24h, 36h, 48h or
Custom). Click Save changes.

**Step 4: Review suggestions**

Back on Connections, suggestions are marked Strong match or Worth a look. For each one you can
Edit Message, Send Now, Pause, or Dismiss with an optional reason (*"We won't suggest this pair
again."*).

In automatic mode, _"Each round opens a ~7-day review window: pause, edit, send early, or dismiss before it goes out."_ Upcoming introductions wait under Upcoming introductions.

## Track what happened

The lower part of Connections lists introductions by Upcoming, Recent and Past. Filter by status: Awaiting, Accepted, Expired or Dismissed, or search by member name.

## Tips

- Matching needs a community of about 20 members. Before that, the page says _"A little early for introductions… We'd rather wait than offer a weak match."_
- Richer profiles, better matches. Good [profile prompts](https://help.bringsoul.life/luminaries/community/set-up-onboarding) give Soul more to go on.
- Keep the note about shared ground, not private details. Never mention anything from your private notes.
- Sent isn't connected. An introduction only becomes a connection when both people accept. A decline is a normal outcome.
- Mention introductions in your guidelines so members expect them.

## What your members see

Both members get your introduction in their inbox and in-app, with your note. Each one accepts or declines. When both accept, a direct conversation opens between them in their Soul inbox.

## Related

- [Set up onboarding and guidelines](https://help.bringsoul.life/luminaries/community/set-up-onboarding)
- [Care for your members](https://help.bringsoul.life/luminaries/community/care-for-your-members)
- [Your community](https://help.bringsoul.life/luminaries/community/introduction)