--- title: Business sidebarTitle: Introduction description: >- Get paid, price your membership, run promotions, look after customers and read your numbers. audience: luminary feature: payouts type: introduction availability: live last_verified: '2026-10-14' keywords: - business - get paid - pricing - revenue - monetize - sell membership - business tools url: 'https://help.bringsoul.life/luminaries/business/overview' --- # Business > Get paid, price your membership, run promotions, look after customers and read your numbers. The Business pillar is where the money side of your practice lives: how you get paid, what your membership costs, who has bought from you, refunds, and how it's all going. ## When to use what | If you want to… | Go to | | ------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------ | | Get paid into your bank | Set Up Payout on Home, then [Business → Payouts & Transactions](https://portal.bringsoul.life/payouts) | | Set what members pay to join your portal | [Business → Pricing](https://portal.bringsoul.life/settings/pricing) | | Create a discount code or free trial | [Business → Pricing](https://portal.bringsoul.life/settings/pricing) → Promotions | | Ask new subscribers questions, or edit your membership FAQ | [Business → Onboarding](https://portal.bringsoul.life/settings/onboarding) | | See everyone who's bought or subscribed, invite people, export your list | [Business → Customers & Subscribers](https://portal.bringsoul.life/business/customers) | | Refund a payment | [Business → Payouts & Transactions](https://portal.bringsoul.life/payouts), open the payment | | Export payments for your accountant | [Business → Payouts & Transactions](https://portal.bringsoul.life/payouts) → Transactions → Export CSV | | Refer another practitioner for free days on Soul | [Business → Grow Revenue](https://portal.bringsoul.life/business/grow-revenue) | | Handle a refund a member asked for | [Business → Refund Requests](https://portal.bringsoul.life/refund-requests) | | See revenue, MRR and churn | [Business → Analytics](https://portal.bringsoul.life/business/analytics) | | Manage staff, rooms and equipment for sessions | [Business → Resources](https://portal.bringsoul.life/resources) | | Set the price of a single event, session or course | That offering's own page, under Offerings | ## Anatomy ### Your membership Your Membership is a recurring subscription to your whole portal. Members who join see everything you've set to Subscribers Only or Private, and anything you've included for subscribers. | Building block | What it is | | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------ | | Pricing Range | A sliding scale. Members choose any amount between your Minimum Price (USD) and Maximum Price (USD), with an optional Annual Discount (%). | | Pricing Tiers | Up to 5 named, fixed prices, each with its own billing options. | | Billing options | Monthly billing, Yearly billing (with an optional discount), or One-time purchase (lifetime or limited access). | | Subscription Duration | Indefinitely (until canceled), or Fixed duration: 1 to 12 months or years, then it cancels automatically. | | Promotions | Codes for a percentage off, a fixed amount off, or a free trial. | | Onboarding | A Pre-Subscription Form members fill in before checkout, and your membership FAQ. | | Refund policy | Your portal-wide default, with an override for the membership on the Pricing page. | Members join at `https://bringsoul.life/portal//pricing`. ### Money in and out - Stripe takes payments and pays you. You connect it once with Set Up Payout. - Transactions: every payment across your offerings, with fees and net amounts. - Payouts: money on its way to your bank. See [How payouts work](https://help.bringsoul.life/luminaries/business/payouts/how-payouts-work). - Refunds: full or partial, from a transaction or in answer to a member's request. See [Answer a refund request](https://help.bringsoul.life/luminaries/business/refunds/answer-a-refund-request). ### People Customers & Subscribers lists everyone who has purchased or subscribed, plus leads. Each person is a Subscriber, Customer or Lead: | Relationship | Means | | ------------ | --------------------------------------------------------------------- | | Subscriber | Has a portal membership | | Customer | Has bought something | | Lead | Showed interest (a form, a free sign-up, an import) but hasn't bought | ## Where it lives | Item | What's there | | ----------------------- | --------------------------------------------------------- | | Analytics | Revenue, earnings, subscribers, MRR, churn and conversion | | Pricing | Tabs Pricing and Promotions | | Onboarding | Tabs Forms and FAQ | | Grow Revenue | Share Soul referrals, plus features coming soon | | Payouts & Transactions | Tabs Transactions and Payouts | | Refund Requests | Refund requests and their status | | Customers & Subscribers | Your people, invites, export and subscription automations | | Resources (BETA) | Staff, rooms and add-ons for sessions | Your own Soul plan isn't here: it's under your account menu → Subscription & Billing. See [Your Soul subscription](https://help.bringsoul.life/luminaries/settings/soul-subscription). ## Grow Revenue [Business → Grow Revenue](https://portal.bringsoul.life/business/grow-revenue) (_"Ways to earn more on Soul, growing over time."_) has Share Soul, a referral link that earns you and the practitioner you invite free days on Soul, plus Accept insurance and Marketplace referral credits, marked _Coming soon_. See [Grow Revenue](https://help.bringsoul.life/luminaries/business/grow-revenue/introduction). ## Good to know - Set up payouts before you sell anything paid. Parts of your dashboard stay locked until you do. - You keep your earnings, minus card processing fees. - A new membership price applies to new subscribers only. Existing members keep the price they joined at. - Your list is yours. Soul never sells your or your members' data. ## Guides - [Set up payouts and get paid](https://help.bringsoul.life/luminaries/business/stripe-and-payouts): Connect Stripe and understand when money arrives. - [Export transactions for bookkeeping](https://help.bringsoul.life/luminaries/business/payouts/export-transactions-for-bookkeeping): A spreadsheet of payments, fees and net amounts. - [Set up a membership with tiers](https://help.bringsoul.life/luminaries/business/membership-pricing): Fixed prices, sliding scale, monthly or yearly. - [Offer a free or pay-what-you-can membership](https://help.bringsoul.life/luminaries/business/free-or-pay-what-you-can): Let anyone join, at any price, including zero. - [Offer a free trial](https://help.bringsoul.life/luminaries/business/free-trial): Let people try your membership before they pay. - [Sell a fixed-length program](https://help.bringsoul.life/luminaries/business/fixed-length-membership): A membership that ends on its own, or a one-time purchase. - [Change your membership price](https://help.bringsoul.life/luminaries/business/pricing/change-your-membership-price): What happens to members who already pay. - [Launch a promo code](https://help.bringsoul.life/luminaries/business/promotions): Discounts for a launch, a founding group or a partner. - [Manage, deactivate and redirect codes](https://help.bringsoul.life/luminaries/business/promotions/manage-deactivate-and-redirect-codes): Turn codes off and point old codes at new offers. - [Ask questions before someone subscribes](https://help.bringsoul.life/luminaries/business/onboarding): A pre-subscription form and your membership FAQ. - [Migrate members from another platform](https://help.bringsoul.life/luminaries/business/migrate-members): Bring your existing members over without double-billing. - [Manage customers and subscribers](https://help.bringsoul.life/luminaries/business/customers-and-subscribers): Find people, filter, export and invite. - [Refund a member](https://help.bringsoul.life/luminaries/business/refunds): Full or partial refunds, and answering requests. - [Answer a refund request](https://help.bringsoul.life/luminaries/business/refunds/answer-a-refund-request): What members see and how to approve or reject. - [Read your analytics](https://help.bringsoul.life/luminaries/business/analytics): What each number means and what to do about it. - [Refer a practitioner](https://help.bringsoul.life/luminaries/business/grow-revenue/refer-a-practitioner): Share Soul and earn free days on your plan. - [Set up staff, rooms and add-ons](https://help.bringsoul.life/luminaries/business/resources): Resources for sessions with a team or a space.