---
title: Send an announcement to a segment
sidebarTitle: Announce to a segment
description: >-
  Email just the right people: one form's sign-ups, one event's guests, a tag, a
  place, your subscribers or your community.
audience: luminary
feature: announcements
type: guide
availability: live
last_verified: '2026-10-13'
keywords:
  - segment
  - targeted email
  - email a group
  - email event guests
  - email subscribers only
  - filter by tag
  - audience segment
url: >-
  https://help.bringsoul.life/luminaries/audience/send-an-announcement-to-a-segment
---

# Send an announcement to a segment

> Email just the right people: one form's sign-ups, one event's guests, a tag, a place, your subscribers or your community.

Not every message is for everyone. Pick one or more audiences so only the people it's meant for are notified.

## When to use this

- You want to follow up with everyone who downloaded your freebie.
- You want to remind one event's guests of something.
- You want to talk only to your community, your paying subscribers, or people in one city.

## Pick the audience

The Send to list is built from your own data, so it only offers forms, events, tags and places you actually have.

| You want to reach…                            | Choose under Send to                                            | Who's included                                                               |
| --------------------------------------------- | --------------------------------------------------------------- | ---------------------------------------------------------------------------- |
| People who signed up through one form         | _"Leads from [form] form"_                                      | Everyone who submitted that form.                                            |
| Guests of one event                           | _"Guest from [event] event"_                                    | Everyone registered for that event.                                          |
| A group you've tagged (for example an import) | _"People tagged [tag]"_                                         | People in People with that tag.                                              |
| Subscribers in one place                      | _"Subscribers from [place] city"_, _"… state"_ or _"… country"_ | Active subscribers whose profile has that city, state or country.            |
| Everyone with a membership                    | All Subscribers                                                 | Active subscribers only.                                                     |
| Everyone who bought anything                  | All Customers                                                   | Customers who have a Soul account. Customers you added by hand are left out. |
| Everyone who hasn't bought yet                | All Leads                                                       | People in People who haven't bought anything.                                |
| Your community                                | All Community Members                                           | Active community members.                                                    |
| Your whole list                               | Everyone (subscribers, customers, leads)                        | Everyone in People, including customers added by hand.                       |

You can choose several. Someone in more than one group gets it once.

**Step 1: Write the announcement**

Go to [Audience → Announcements](https://portal.bringsoul.life/announcement), click Create New,
and write your title and post.

**Step 2: Choose who's notified**

Keep Notify members on and pick your audiences under Send to (*"Choose recipient sources..."*).
Remove one with its ×.

**Step 3: Set visibility to match the audience**

Under *"Who do you want to send to?"* choose Public, Private (subscribers only) or Unlisted
(link only). Some audiences decide this for you. See the table below.

**Step 4: Choose when**

Pick Immediately, or Scheduled with a date and time. See [Schedule an
announcement](https://help.bringsoul.life/luminaries/audience/schedule-an-announcement).

**Step 5: Preview, then publish**

Click Preview to send yourself a test. Then click Publish and confirm with Publish & Notify.

## Match visibility to your audience

The email links to the post on your portal, so the reader must be allowed to open it.

| Audience                               | Visibility                       | Why                                                                                                                                                   |
| -------------------------------------- | -------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| Includes any leads                     | Public (locked)                  | Leads have no subscription, so they couldn't open a private post.                                                                                     |
| Only All Community Members             | Unlisted (set for you)           | _"Community-only announcements are unlisted and cannot be made public."_ Members open it from the email, and it doesn't appear on your public portal. |
| Community members plus other audiences | Public or Unlisted (your choice) | Community members may not be subscribers. Private would lock them out.                                                                                |
| Only subscribers                       | Private or Public                | Private keeps it for subscribers on your portal too.                                                                                                  |

**Warning:** 
Don't send a Private announcement to anyone who isn't a subscriber: customers, event guests,
tagged people or community members. They'll follow the link and won't be able to open the post.

## Tips

- Tag as you go. Tags on imports and manual adds make segments easy later. See [People](https://help.bringsoul.life/luminaries/audience/people).
- Reaching customers you added by hand? All Customers skips customers without a Soul account. Give them a tag and send to _"People tagged [tag]"_ instead. See [Reach people from your list](https://help.bringsoul.life/luminaries/audience/people/reach-people-from-your-list).
- Start from Community. On [Community → Overview](https://portal.bringsoul.life/community), _"Send an announcement"_ opens a new announcement already addressed to All Community Members. See [Announce to your community](https://help.bringsoul.life/luminaries/audience/announcements/announce-to-your-community).
- Thank your freebie sign-ups. A short note to _"Leads from [form] form"_ a few days after they download is a gentle next step. See [Build a lead funnel](https://help.bringsoul.life/luminaries/audience/build-a-lead-funnel).
- Location audiences come from subscribers' profiles. Subscribers who never filled in a city, state or country aren't in any place audience.
- Event guests or ticket groups only? An event's own [Blasts](https://help.bringsoul.life/luminaries/offerings/events/message-your-registrants) can target one ticket type and keep the message on each registration.

## What your audience sees

Only the people in the audiences you picked are notified, by email or text. Everyone else can still find the post on your portal if it's Public (or Private, for subscribers), and nobody else can see an Unlisted one without the link.

## Related

- [Announcements](https://help.bringsoul.life/luminaries/audience/announcements)
- [Announce to your community](https://help.bringsoul.life/luminaries/audience/announcements/announce-to-your-community)
- [Reach people from your list](https://help.bringsoul.life/luminaries/audience/people/reach-people-from-your-list)
- [Build a lead funnel with a freebie](https://help.bringsoul.life/luminaries/audience/build-a-lead-funnel)
- [Email and SMS announcements](https://help.bringsoul.life/luminaries/audience/email-and-sms-announcements)
