---
title: Your audience
sidebarTitle: Introduction
description: >-
  Reach, capture and grow your audience: the people you know, the forms that
  bring new ones in, and the ways you talk to them.
audience: luminary
feature: people
type: introduction
availability: live
last_verified: '2026-10-13'
keywords:
  - audience
  - leads
  - contacts
  - subscribers vs customers
  - grow audience
  - audience tools
  - crm
url: 'https://help.bringsoul.life/luminaries/audience/introduction'
---

# Your audience

> Reach, capture and grow your audience: the people you know, the forms that bring new ones in, and the ways you talk to them.

The Audience pillar is about the people around your work, and how you reach them: _"Reach, capture, and grow your audience."_ It holds your contact list, the forms that bring new people in, the announcements you send them, Instagram auto-replies, your recommendations and Co-Creation with other Luminaries.

## Who's who

Soul keeps three lists that overlap but aren't the same.

| List                    | Who's on it                                                                                                                                                                            | Where                                                                                |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------ |
| People                  | Everyone in your audience: Leads (showed interest but haven't bought: form sign-ups, imports, contacts you added) and Customers & subscribers (bought something or have a membership). | [Audience → People](https://portal.bringsoul.life/audience/people)                   |
| Customers & Subscribers | Only people who paid or subscribed. _Active_ means currently paying.                                                                                                                   | Business → [Customers & Subscribers](https://help.bringsoul.life/luminaries/business/customers-and-subscribers) |
| Community members       | People who joined your [community](https://help.bringsoul.life/luminaries/community/introduction). They may or may not pay.                                                                                       | [Community → Community Members](https://portal.bringsoul.life/community/members)     |

**Warning:** 
Your total people count includes leads. It isn't your number of paying subscribers.

## When to use what

| If you want…                                                          | Use                                                                                   |
| --------------------------------------------------------------------- | ------------------------------------------------------------------------------------- |
| See and segment everyone you know, import a list, or export it        | [People](https://help.bringsoul.life/luminaries/audience/people)                                                 |
| Collect emails with a free gift                                       | A [lead form with a landing page](https://help.bringsoul.life/luminaries/audience/build-a-lead-funnel)           |
| A sign-up button on your portal                                       | [Capture leads from your portal](https://help.bringsoul.life/luminaries/audience/capture-leads-from-your-portal) |
| Intake questions, an application or a waiver                          | A [custom form](https://help.bringsoul.life/luminaries/audience/build-an-intake-form)                            |
| Share news on your portal and by email or text                        | An [announcement](https://help.bringsoul.life/luminaries/audience/announcements)                                 |
| A conversation inside your community                                  | A [community post](https://help.bringsoul.life/luminaries/community/post-to-your-community)                      |
| Auto-reply to Instagram comments with a link                          | [AutoDM](https://help.bringsoul.life/luminaries/audience/autodm)                                                 |
| Point people to books, podcasts or teachers you love                  | [Recommendations](https://help.bringsoul.life/luminaries/audience/recommendations)                               |
| A full marketing page for an offering                                 | [Landing Pages](https://help.bringsoul.life/luminaries/audience/landing-pages/introduction)                      |
| One email when something happens (someone subscribes, submits a form) | [Automations](https://help.bringsoul.life/luminaries/settings/automations)                                       |
| A private conversation with one person                                | [Messages](https://help.bringsoul.life/luminaries/audience/messages)                                             |
| Partner with another Luminary                                         | [Co-Creation](https://help.bringsoul.life/luminaries/audience/co-creation)                                       |

## Where it lives in the dashboard

| Audience item   | Group          | What it's for                                                                               |
| --------------- | -------------- | ------------------------------------------------------------------------------------------- |
| Co-Create       | Collaborate    | Find and partner with other Luminaries. Opens the Co-Creation hub once you've activated it. |
| People          | People & Forms | Your contact list: leads, customers and subscribers.                                        |
| Forms & Funnels | People & Forms | Lead forms, custom forms, their leads and responses, and free-download opt-in pages.        |
| Landing Pages   | Promote        | Focused pages for a launch or an opt-in, designed with Soul (BETA).                         |
| Announcements   | Promote        | Posts on your portal, sent by email or text.                                                |
| AutoDM (BETA)   | Promote        | Instagram keyword auto-replies.                                                             |
| Recommendations | Discover       | Resources you recommend.                                                                    |

Your inbox isn't in this pillar. See [Messages](https://help.bringsoul.life/luminaries/audience/messages).

## How the pieces connect

**Step 1: Bring people in**

A [form](https://help.bringsoul.life/luminaries/audience/forms), a [Landing
Page](https://help.bringsoul.life/luminaries/audience/landing-pages/introduction), an [AutoDM
campaign](https://help.bringsoul.life/luminaries/audience/autodm) or an [import](https://help.bringsoul.life/luminaries/audience/import-your-contacts)
adds them to People as Leads.

**Step 2: Get to know them**

Every sign-up, purchase and subscription lands on their
[profile](https://help.bringsoul.life/luminaries/audience/people/view-a-persons-profile). Add
[tags](https://help.bringsoul.life/luminaries/audience/people/organize-with-tags) and
[notes](https://help.bringsoul.life/luminaries/audience/people/keep-notes-on-a-person) as you go.

**Step 3: Reach out**

Send an [Announcement](https://help.bringsoul.life/luminaries/audience/announcements) to everyone or to a segment, such as
the Leads from one form or the people with one tag. See [reach people from your
list](https://help.bringsoul.life/luminaries/audience/people/reach-people-from-your-list).

**Step 4: Grow beyond your list**

Share what you love with [Recommendations](https://help.bringsoul.life/luminaries/audience/recommendations), and partner
with other Luminaries through [Co-Creation](https://help.bringsoul.life/luminaries/audience/co-creation).

## Guides

- [People](https://help.bringsoul.life/luminaries/audience/people): 
Your contact list: who's on it, how they got there, profiles, tags, notes, import and export.

- [Forms & Funnels](https://help.bringsoul.life/luminaries/audience/forms): 
Lead and custom forms, question types, leads and responses, and funnels from freebie to booking.

- [Landing Pages](https://help.bringsoul.life/luminaries/audience/landing-pages/introduction): 
A focused page for a launch or opt-in, created with Soul, edited, published and shared.

- [Announcements](https://help.bringsoul.life/luminaries/audience/announcements): 
Write, target, schedule and track posts sent by email or text.

- [AutoDM](https://help.bringsoul.life/luminaries/audience/autodm): 
Instagram auto-replies to comments and DMs, with offerings attached and leads captured.

- [Recommendations](https://help.bringsoul.life/luminaries/audience/recommendations): 
Curated books, podcasts, teachers and tools, shown on your portal.

- [Co-Creation](https://help.bringsoul.life/luminaries/audience/co-creation): 
Monthly matches with other Luminaries, ideas, pitches and planning the money.

- [Messages](https://help.bringsoul.life/luminaries/audience/messages): 
Your direct conversations.
