---
title: Run a feedback survey
sidebarTitle: Feedback surveys
description: >-
  Ask for ratings and honest feedback after a session, course or retreat,
  anonymously if you prefer, and read the results in one place.
audience: luminary
feature: forms
type: guide
availability: live
last_verified: '2026-10-13'
keywords:
  - feedback form
  - survey
  - anonymous survey
  - testimonials
  - post-session feedback
  - rating
  - nps
url: 'https://help.bringsoul.life/luminaries/audience/forms/run-a-feedback-survey'
---

# Run a feedback survey

> Ask for ratings and honest feedback after a session, course or retreat, anonymously if you prefer, and read the results in one place.

A short survey after a session, course or retreat tells you what landed and what to change. A custom form with a few Rating and Paragraph questions is enough, and you can make it anonymous so people speak freely.

## When to use this

- At the end of a course, program or retreat.
- After a first session, to see how it felt.
- To collect testimonials you can quote (with permission).
- To ask your audience what they'd like you to offer next.

**Step 1: Create a custom form**

In [Audience → Forms & Funnels](https://portal.bringsoul.life/forms), click Add Form, choose
Custom Form and name it (for example _"How was the retreat?"_). For Contact Information:

- Anonymous for honest feedback: no names or emails are collected.
- Optional to let people choose.
- Required if you want to follow up or quote people by name.

Click Create Form.

**Step 2: Add a rating**

Add a Rating question such as _"How would you rate the retreat overall?"_ People pick one to
five stars.

**Step 3: Ask open questions**

Add two or three Paragraph questions: _"What was most helpful?"_, _"What would you change?"_

**Step 4: Ask about next steps (optional)**

A Multiple Choice question such as _"What would you like next?"_ with your ideas as options
helps you plan what to create.

**Step 5: Ask for a testimonial (optional)**

Add a Paragraph question for a testimonial, followed by a Yes/No Question: _"May I share this
on my portal?"_ Only quote people who said Yes, and only if the form collected their name.

**Step 6: Share it**

Click Share and send the link in an [event blast](https://help.bringsoul.life/luminaries/offerings/events/message-your-registrants),
an [announcement](https://help.bringsoul.life/luminaries/audience/announcements), or a message. To send it automatically
when someone enrolls or registers, use an [automation](https://help.bringsoul.life/luminaries/settings/automations) with
Ask to Fill Out Form.

## Read the results

On the Responses tab, the first two questions show as columns on a wide screen, so put the Rating first to scan scores quickly. Click See Answers for the full response, or Export Responses to work with the answers in a spreadsheet.

## Tips

- Five questions or fewer. Long surveys don't get finished.
- Ask while it's fresh: the same day or the day after.
- Anonymous means anonymous. You won't be able to reply to someone's comment, so say so in the form's description if people might expect an answer.
- Soul has no reviews feature. Quote testimonials in your portal copy, a [landing page](https://help.bringsoul.life/luminaries/audience/landing-pages/introduction) or an announcement.

## Related

- [Question types](https://help.bringsoul.life/luminaries/audience/forms/question-types)
- [Leads and responses](https://help.bringsoul.life/luminaries/audience/forms/leads-and-responses)
- [Automations](https://help.bringsoul.life/luminaries/settings/automations)