---
title: Manage AutoDM campaigns
sidebarTitle: Manage campaigns
description: >-
  Pause, resume, rename or delete an AutoDM campaign, and fix keyword and post
  conflicts between campaigns.
audience: luminary
feature: autodm
type: guide
availability: beta
last_verified: '2026-10-13'
keywords:
  - pause autodm
  - delete campaign
  - rename campaign
  - keyword conflict
  - campaign already uses
  - turn off auto reply
url: 'https://help.bringsoul.life/luminaries/audience/autodm/manage-campaigns'
---

# Manage AutoDM campaigns

> Pause, resume, rename or delete an AutoDM campaign, and fix keyword and post conflicts between campaigns.

Campaigns are easy to switch on and off. Pausing keeps everything; deleting removes it for good.

## When to use this

- An offer has ended and the campaign should stop replying.
- You want to reuse a keyword that another campaign holds.
- You're tidying up old campaigns.

## Statuses

| You see      | Where           | Means                                       |
| ------------ | --------------- | ------------------------------------------- |
| Setup needed | Campaigns list  | No reply saved yet, so it can't respond.    |
| Active       | Campaign header | Switched on. Replies once a reply is saved. |
| Paused       | Campaign header | Switched off. Nothing is sent.              |

## Pause or resume

**Step 1: Open Settings**

Open the campaign on [Audience → AutoDM](https://portal.bringsoul.life/auto-dm) and click the
Settings tab.

**Step 2: Switch Active**

Turn Active off to pause, on to resume. *"Paused campaigns do not send replies. Configuration
and results are retained."*

**Step 3: Save**

Click Save changes in the page header.

Pausing frees the campaign's keywords and posts for other campaigns. Resuming checks them again, so it fails if another active campaign has taken them since.

## Rename

On the Settings tab, change Campaign name (_"Internal name. Not visible to contacts."_) and click Save changes.

## Delete

Click Delete on the Settings tab (_"Permanently removes this campaign and its results."_), or Delete in the ⋯ menu. Confirm with Delete in the _"Delete campaign"_ dialog. _"This cannot be undone."_ Pause instead if you might use it again.

## Fix conflicts

Soul refuses a save that would make two active campaigns answer the same comment or DM.

| Message                                                                                | Cause                                                                                        | Fix                                                                  |
| -------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------- | -------------------------------------------------------------------- |
| _"Campaign "[name]" already uses [keyword]"_                                           | Another active campaign has the keyword and hears the same source (and posts, for comments). | Use another keyword, target different posts, or pause that campaign. |
| _"Campaign "[name]" already targets …"_ or a post marked _"already targets this post"_ | Another active campaign targets the same post.                                               | Remove the post, or pause that campaign.                             |

New campaigns listen to both comments and DMs on all posts, so the keyword must be free across your whole account when you create one. Narrow the trigger afterwards if needed.

## Repeat triggers

Someone who triggers a campaign won't trigger the same campaign again for 12 hours. Their repeat comments are ignored, so you don't spam anyone. A different campaign can still answer them.

## Related

- [AutoDM for Instagram](https://help.bringsoul.life/luminaries/audience/autodm)
- [Target specific posts](https://help.bringsoul.life/luminaries/audience/autodm/target-specific-posts)
- [Reply to DMs and story replies](https://help.bringsoul.life/luminaries/audience/autodm/reply-to-dms-and-story-replies)
- [AutoDM FAQ](https://help.bringsoul.life/luminaries/audience/autodm/faq)